Omnichannel Retail ERP is an ERP system that is integrated with an omnichannel retail backend to centralize and streamline data in a way that supports internal business operations and workflow. Retail ERP synchronizes and automatically updates the data on all sales platforms as well as on devices that serve buying process.
With Omni-channel retail ERP, you can solve the complexity of managing different sales channels. It offers a solution where you can manage all different channels at one place. Retail omni-channel ERP offers a one-stop solution to manage and update data on all platforms at one place, thus increasing operational productivity.
Omnichannel retail ERP has quickly responsive features that increase customer satisfaction in both online and physical stores. Omnichannel ERP also allows shoppers to keep track of their orders. It enables retailers to increase their retention rate by sending digital advertisements to their customers via omnichannel ERP.
Identifying an effective omnichannel ERP relies on its key features. Here are some features offered by our omnichannel ERP:
Inventory Management
Omnichannel businesses are likely to use multiple sales channels, websites, physical stores and marketplaces than other retail stores. It is important for omnichannel businesses to be near to their customers. Omnichannel ERP helps them to achieve this goal by managing all the inventory from one place.
Warehouse Management
Warehouse management in omnichannel retail ERP controls and manages the warehouse. It has an ability to manage multiple warehouses and to show the availability of stock items in each warehouse.
Customer Relationship Management (CRM)
CRM manages all your sales starting from the opportunity-to-lead-to-sale. It manages all the information related to sales and even help to increase customer satisfaction and customer retention rate.
Stock Reconciliation
Users can modify the quantity of products that Inventory distributes to each warehouse using this function. The Inventory is scanned, or data from the backend is compared, to accomplish those tasks.
Order Preparation
For individual orders, your employees must prepare and process packing slips and packing slip invoices. This feature will assist the companies.
Order Fulfillment
When your staff receives an order successfully, then they need to process it. This step is called Order Fulfillment. It aids employees in scheduling tasks to finish orders. With Bista Solutions’ Retail ERP, your employees can now easily prepare shipments for sales orders.
Purchase Order Management
With purchase order functionality in omnichannel ERP you can select a supplier from list of suppliers managed smartly. After selection of supplier, you can create purchase order which will calculate all the taxes, cost and discount associated with the purchase.
Point of Sale (POS)
POS is an in-built feature available in omnichannel ERP and guarantees 10x faster speed and accuracy. With POS, Fastflow of information takes place across all channels. On purchase of any order POS automatically updates all sales channels real-time.
eCommerce Integrations
Integrating an ecommerce with ERP is important for all retail businesses to have proper transparency and proper business management. Omnichannel retail ERP offers integration across various ecommerce platforms like Magento, Shopify, BigCommerce, Amazon etc.
Purchase Order Management
With purchase order functionality in omnichannel ERP you can select a supplier from list of suppliers managed smartly. After selection of supplier, you can create purchase order which will calculate all the taxes, cost and discount associated with the purchase.
Loyalty Program
With omnichannel you can manage all your loyalty program like reward points, customer ID or coupons. On redeeming the system automatically updates & synchronizes the details across all channels. It also helps to show the balance and amount redeemed. The transactions are recorded real time.
Stock Inter Transfer
You will benefit most from this function if internal stock transfers take place. It denotes the ability to transfer inventory items between warehouses. The possibility of product loss should not concern you. Stock Inter Transfer can assist you in effectively monitoring this procedure.
MindDX Solutions Approach To Implement, Integrate & Manage ERP For Retail Business
Consultation
Unlock the full potential of your business with our expert ERP consultation services. We analyze your unique business needs, streamline processes, and ensure seamless integration of ERP software to enhance operational efficiency and drive growth.
Perfectly Tailored
Unlock the full potential of your ERP system with our tailored customization services. We understand that every business is unique, which is why we offer bespoke ERP solutions designed to meet your specific needs.
Support
Our team of experienced professionals provides comprehensive support to address all your ERP-related needs, from troubleshooting technical issues to optimizing system performance.
Assessment & Roadmap
Comprehensive assessment of the client’s current situation, understanding of business processes, any software used, etc., and providing the roadmap to break down departmental silos.
Expert Implementation
Achieve seamless business operations with our expert ERP implementation services. Our team specializes in end-to-end ERP deployment, tailored to fit your specific business needs.
Training
Our expert-led training programs are designed to ensure your staff can effectively utilize your ERP system, maximizing its benefits and driving operational efficiency.
